Privacy Policy
Effective Date: September 15, 2025
1. Introduction
RapidHook Towing ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
- Name and Business Name
- Email Address
- Phone Number
- Project Details
Non-Personal Information
- IP Address & City-Level Location
- Device Type, Operating System, and Browser
- Page Views and Session Data
3. How We Use Your Information
We use the information we collect to provide and improve our services, communicate with you, analyze website usage, and comply with legal obligations.
4. Third-Party Services
We may use trusted third-party services such as Google reCAPTCHA, SMTP2GO for email, MongoDB for data storage, and geolocation APIs. These services have their own privacy policies.
5. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at hello@rapidhooktowing.com.
6. Contact Us
If you have any questions about this Privacy Policy, please feel free to reach out.